NaSSH@dev:~/blogs$ cat home.md
Introduction For the past couple of weeks, I have been playing around with Active Directory on my local lab setup. Even with the increase in Hybrid architectures, Active Directory is not going anywhere, and it is definitely still worth learning the tools given in order to be an effective system administrator. This is not meant […]
This scenario was created to simulate a common first-line support request where a user loses the ability to log in to their organisation’s Active Directory domain. The aim of this scenario was to combine fundamental network concepts with Active Directory knowledge to address an issue caused by a change a user made in good faith […]
This scenario was created to simulate a common first-line support request involving a loss of internet connectivity despite a network connection. The aim of this scenario was to reinforce fundamental network concepts, practice logical troubleshooting steps, and develop clear incident documentation skills suitable for a service desk role. Reported Issue Initial Assessment Clarifying the Issue […]
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